Yes, we are delighted to offer free shipping on all orders as a complimentary gesture from our team, ensuring that you can enjoy your new clothing items without any additional delivery costs, regardless of your location.
Upon purchasing your order, please allow approximately 3-6 weeks for delivery, as each item is meticulously handcrafted by skilled artisans who prioritize exceptional quality and attention to detail, ensuring that your piece is not only unique but also built to last, which naturally requires more time than mass-produced alternatives.
To track and view the status of your order, please log in to your account, where you can access real-time updates under the “My Orders” section.

We accept refunds and returns within 31 days of receiving your package only for items that are defective or damaged upon receipt. We will cover the shipping fees for these eligible returns. View our full Refund and Return Policy for more details.

Please contact our customer support team at xia@claraleila.com to initiate the process and provide your order details.

 

No, we cannot accept returns if you are simply not satisfied with your purchase; returns are only permitted for items that are defective or damaged upon receipt.
 
But please contact our customer service team at xia@claraleila.com to let us know why you are not satisfied.
Once your returned item is received and inspected at our warehouse (which typically takes 3-5 business days after you ship it back), we process the refund within 2-3 business days. The funds should appear in your original payment method within 5-10 business days, depending on your bank or payment provider.
Yes, you are allowed to claim a one-time exchange within 31 days of receiving your item if you ordered the wrong size. We will cover the shipping fees for the return and send you the same item in the correct size you desire once we receive your returned order.
 
Please contact our customer support team at xia@claraleila.com to initiate the process and provide your order details.

Other Questions

We accept Visa, MasterCard, American Express, Discover, UnionPay, JCB, Cartes Bancaires, Apple Pay, Google Pay, PayPal, Alipay, WeChat Pay and bank transfer.
 
We also accept cryptocurrency, but please contact xia@claraleila.com to set up the transaction
No, we currently do not have a physical retail location, but we are excited about the possibility of expanding in the future and, if it aligns with our growth strategy, opening stores across Europe and Asia to bring our luxury clothing closer to our global clientele.
Our suits are meticulously designed and sold as complete ensembles to preserve their luxurious cohesion and style integrity, so unfortunately, we do not offer the option to purchase only one part or half of a set.

Our Story

Clara & Leila is dedicated to creating timeless pieces that reflect elegance and sophistication, ensuring quality in every stitch.

At Clara & Leila, our mission is to create exquisite, high-quality clothing that reflects timeless elegance, sophistication, and empowerment. We are devoted to making a meaningful global difference by donating 51% of our net profits to support those living in poverty, facing hardship, illness, or disability. By uniting luxury fashion with philanthropy, we strive to inspire positive change while helping women look and feel their very best.

At Clara & Leila, we refuse to follow clichés or bow to outdated perceptions. Yes—our clothing is handcrafted in China, and we say that with pride. For too long, “Made in China” has been unfairly dismissed as synonymous with cheap, disposable fashion. We’re here to prove the exact opposite. Our garments are brought to life by master artisans whose skills rival the finest workshops in the world. Every stitch, every detail, every finish is a testament to precision, artistry, and uncompromising dedication.

We chose these handcrafters not because it was easy, but because they are the best. And we will unapologetically stand at the forefront of a new narrative: China is not the land of “fast fashion”—it is the home of extraordinary craftsmanship. With Clara & Leila, you’ll see and feel what true luxury means when bold vision meets fearless integrity.

 
 
 
 
 
 
 

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